Class WorklistConstants

java.lang.Object
de.aristaflow.adept2.model.globals.WorklistConstants

public class WorklistConstants extends Object
Constants used in the context of worklists.
  • Field Details

    • ESCALATED_DUE_TO_PROBLEMS

      public static final String ESCALATED_DUE_TO_PROBLEMS
      The user attribute set in case a worklist item has been escalated to the instance supervisor, template supervisor or the fallback worklist.
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    • ESCALATED_DUE_TO_EMPTY_SUBSTITUTION

      public static final String ESCALATED_DUE_TO_EMPTY_SUBSTITUTION
      The user attribute set in case a worklist item has been escalated to the instance supervisor, template supervisor or the fallback worklist due to the substitution rules yielding no (more) valid substitutes.
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    • DISTRIBUTION_WEIGHT

      public static final String DISTRIBUTION_WEIGHT
      The user attribute for the distribution weight provided via ItemAssessment (if used for distribution).
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    • ITEM_KEEP_ON

      public static final String ITEM_KEEP_ON
      The user attribute for the IDs of the worklists that should keep the item even when distributed or assigned to another agent. The item will remain on the worklist until either removed completely or the the worklist has been removed from the keepers (this value).
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    • ITEM_OBSERVED_BY

      public static final String ITEM_OBSERVED_BY
      The user attribute for the IDs of the worklists that currently have an item for observation, that is, the item is normally not on the worklist (any more) but the worklist should keep the item.
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    • ITEM_OBSERVED_BY_AVAIL_STATE

      public static final String ITEM_OBSERVED_BY_AVAIL_STATE
      The user attribute for the IDs of observing worklists saved for the available state.
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    • ITEM_OBSERVED_BY_AVAIL_STATE_DELEGATED

      public static final String ITEM_OBSERVED_BY_AVAIL_STATE_DELEGATED
      The user attribute for indicating that the current ITEM_OBSERVED_BY_AVAIL_STATE has been caused by a delegation. In this case the available state will be restored without considering a possibly changed SAR or assignment.
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  • Constructor Details

    • WorklistConstants

      public WorklistConstants()